Case Study

CallAgent AI. Real-Time Conversational AI Platform.

A conversational AI platform for call centers, support lines, and telemarketing — real-time transfers, bookings, and campaigns, delivered as lead developers.

Conversational AIUSReal-time human transfersMulti-LLM (OpenAI + Gemini)Self-serve campaign tooling

Why It Was Built

Call centers wanted AI that could genuinely run calls — not just answer FAQs. That meant real-time transfers to humans mid-conversation, live calendar booking, and campaign tooling their ops teams could drive themselves.

NestJSReactTwilioOpenAIGeminiDocker

What We Built

  • Conditional real-time call transfers — the AI hands the caller to a human the moment criteria are met
  • Cal.com booking and automated post-call SMS/email follow-ups
  • Campaign engine integrated with Google Sheets and Zoho CRM
  • Admin panel for custom system prompts, multiple knowledge bases, and webhook configuration
“The AI agents handle our outbound campaigns end to end — real-time transfers, follow-up SMS, and booking straight into our calendar. It just works.”
Operations LeadCallAgent AI user, Call CenterVerified Client

More Projects

TeleVox AI

Voice AI SaaS · US

Our own multi-tenant voice-AI SaaS: AI agents answer business calls 24/7 across phone, WhatsApp, and web chat — booking appointments, sending texts, and capturing every lead.

Read case study

Optima CRM

Real Estate · EU

A full agency command center on the MEAN stack — AI-powered lead capture, automated portal syncing, and real-time BI. Users report a 40% revenue increase.

Read case study

My Lobby

PropTech · US

AI-enhanced visitor management: mobile prescreening, QR door access, an AI call agent, and real-time facility dashboards — web, mobile, and voice owned end to end.

Read case study

Pepperstone

FinTech · AU

Front-end engineering for a global CFD, forex, and crypto trading platform serving millions of traders — real-time WebSocket data and compliance-grade authentication.

Read case study

LodgeIntel

Hospitality · Global

A real-time analytics and BI suite for hotels, resorts, and holiday parks — live revenue and occupancy intelligence streamed to every property.

Read case study

Ready to build something like this?

Book a free 30-minute discovery call. No pitch deck — just an honest conversation about your product.